The site attempts to create servers instantly, however there are sometimes issues that cause this process not to work. In this instance, an admin needs to manually create the server. For this reason, we state that servers can sometimes take up to 24 hours to be created.

If it has been 24 hours since you ordered a server and have still not received an email, it is possible that the email failed to send to your address. Emails are sent to the email of the PayPal account used to order the server. Try logging in to your MXSLobby account and checking if you have access to the Server Dashboard via the profile dropdown in the top left of the menu. You can also try visiting [this link](http://mxslobby.com/servers) directly when logged in to your MXSLobby account.

If you still cannot access your dashboard, please contact us so we can help.